Siloam

PT Siloam International Hospitals Tbk (“Siloam”) is a leading private hospital network committed to delivering high-quality healthcare services in Indonesia. Established in 1996, Siloam currently manages and operates 41 hospitals – 15 located in the Greater Jakarta area (Jabodetabek) and 26 across Java, Sumatra, Kalimantan, Sulawesi, Bali, Nusa Tenggara, and Ambon. In addition, the Siloam group operates 73 Siloam Clinics to further expand access to healthcare services for communities across the nation.

Supported by a medical team of more than 2,000 general practitioners and specialists, alongside 10,000 nurses and professional staff, Siloam Hospitals tirelessly provides the highest standard of care, serving nearly two million patients annually across Indonesia.

Siloam’s vision is to provide international-standard healthcare that is accessible to all segments of society in Indonesia. Aligned with this vision, Siloam has become a trusted choice for delivering world-class holistic healthcare services as well as advancing sustainable medical education and research.

VMCS was entrusted by Siloam Hospitals to conduct a series of communication training specially designed for healthcare professionals. In this program, participants are equipped with the skills to communicate effectively with patients from diverse backgrounds, from conveying medical information with empathy to managing conversations in sensitive situations.

In addition, VMCS also prepares healthcare professionals to handle interviews, respond to journalists’ questions, and deliver institutional messages clearly and responsibly.

The overall aim of this training is to build trust with patients and enhance communication skills with the media, enabling each participant to become a strong communication bridge between the hospital, patients, and the public.